1. Refund Eligibility
Refunds are provided under specific conditions. If you are not satisfied with our services, you may request a refund based on the terms outlined below.
2. Non-Refundable Services
The following services are non-refundable:
- Domain registrations, renewals, and transfers
- SSL certificates after issuance
- Setup fees and administrative charges
- Custom services, software, or third-party licenses
3. Requesting a Refund
To request a refund, contact our billing department at billing@wphostinghub.com with the following details:
- Your account information
- Order ID and transaction details
- A reason for the refund request
4. Refund Processing
Approved refunds will be processed within **5-10 business days** using the original payment method.
5. Chargebacks and Disputes
Filing a chargeback or dispute without prior communication may result in account suspension. If you have any concerns, please reach out to us first.
6. Late or Missing Refunds
If you have not received your refund yet:
- Check with your payment provider, as processing times may vary.
- Contact our support team if your refund is delayed beyond the expected timeframe.
7. Changes to This Policy
We reserve the right to update this refund policy at any time. Changes will be reflected on this page.
8. Contact Us
For refund-related inquiries, reach out to us at support@wphostinghub.com
Last updated: February 19, 2025