1. Introduction
This agreement is between you ("Customer") and WP Hosting Hub ("Company," "we," "our," or "us"). By using our web hosting and domain services, you acknowledge that you have read and agreed to these terms.
2. Services Offered
We provide web hosting, domain registration, email hosting, and related services. Additional agreements may apply to specific services.
3. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
4. Acceptable Use Policy
You agree to use our services lawfully and not engage in prohibited activities, including but not limited to:
- Hosting illegal or prohibited content
- Engaging in spamming, phishing, or fraudulent activities
- Distributing malware, viruses, or hacking tools
- Using excessive server resources that affect service stability
5. Payment and Billing
All payments must be made in advance via credit/debit cards**. Failure to make timely payments may result in account suspension or termination.
6. Service Availability
We aim for 99.9% uptime but do not guarantee uninterrupted service due to maintenance, cyber threats, or unforeseen technical issues.
7. Data Security and Backups
While we take security seriously, we do not guarantee absolute data protection. Customers are responsible for maintaining their own backups. We offer optional backup services at an additional cost.
8. Termination of Services
We reserve the right to suspend or terminate your account for:
- Non-payment or payment disputes
- Violation of our Acceptable Use Policy
- Legal or regulatory compliance requirements
9. Refund and Cancellation Policy
Refunds are subject to our refund policy. Domain registrations, renewals, and dedicated servers are **non-refundable**.
10. Limitation of Liability
We are not responsible for any direct, indirect, or incidental damages caused by service interruptions, security breaches, or data loss.
11. Amendments
We may update these terms at any time. Continued use of our services constitutes acceptance of revised terms.
12. Contact Us
For inquiries, contact us at support@wphostinghub.com